Privacy policy

We regard customer privacy as an important and vital part of our relationship with our customers. The following privacy policy applies to all users of the domain www.ilanel.com and conforms to internet privacy standards. If you have questions or concerns regarding this statement, please contact info@ilanel.com

Collection of information

In order to use the www.ilanel.com website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email addresses and login details. Any information collected by ilanel is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.

Use of collection information

Any details collected from our customers are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Access to collected information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@ilanel.com

Communications

ILANEL Design Studio uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from our mailing list by emailing us at info@ilanel.com

Third parties

ILANEL Design Studio may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. ILANEL Design Studio does not share any information with third parties for any unknown or unrelated uses

Legal

ILANEL Design Studio reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Changes to privacy policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.